FREE Royal Mail 1st class standard delivery is included on all UK orders over £10 - usually arrives within 1-2 working days.
If your order is urgent we offer guaranteed Royal Mail next day delivery by 1pm. This is available on orders placed by 12pm Monday - Friday for next day delivery Tuesday - Saturday. There is an extra charge of £5 for this service.
If you are local to Sweet Bea and live in the Bolton BL7 area your order may be hand delivered same day or next working day. If your order is urgent then please let us know and we will try our best to get it to you same day.
We also deliver to Europe and other countries. Delivery options will be available at checkout. If the option you require is not available, please email with item details and delivery address and we will provide a postage cost before you decide to buy.
If your order is late, please contact us. We can only refund non-deliveries when the parcel is officially classified as lost by the Royal Mail. This is 15 working days after the date of delivery.
As we are a family business from time to time we close our shop for some quality family time and when this happens a notice will be displayed on the home page of our website site with full details of when we will reopen and delivery details. All orders placed during the closed period will be despatched on the first day we reopen.
PLACING AN ORDER
After placing an order you will receive an email confirming receipt of your order and a unique order number. Please use this number in any correspondence.
If your order is urgent or you have any special requirements, please contact us at the time of ordering and we will do our best to meet your requirements.
If you are placing an order as a gift, please add a message in the comments section at checkout and we will add the note to your delivery.
All orders will be gift wrapped in tissue paper and packaged securely in plastic free packaging for delivery.
Usually daily post cut off time is 12pm and orders placed before this time will be despatched same day, should there be a problem with your order you will be notified via email. Order placed after this time will be despatched next working day. It the post cut off time is extended or shortened we will always display the new time in the header of the website. We do not despatch orders on a Saturday, but if your order is urgent please contact and if we can then we will!
When your order has been posted, you will receive an email confirming your purchase has been despatched. This email will be sent on the day of despatch, if this is delayed we will contact you to confirm expected delivery dates.